We have received your return request.

Make sure the items are in the same condition as when you received them, with all tags attached and any accessories included (shoes must be returned in their original packaging).

You may ship your return using the original order box or another box of equal sturdiness.

Please contact UPS to arrange a pickup within 14 days of receiving your order.

You can schedule a pickup by:

- Calling the UPS customer service number for your country, which you can find at www.ups.com under the "Contact Us" section.

- Or by requesting a pickup online through the UPS website.

Please ensure that the return is shipped using the "UPS Standard" service.

We will send you an email with a link to your pre-paid UPS return label. Be sure to print the label before the courier arrives.

Note: Return shipping is free only if you use this label and select the UPS Standard service.

Once we receive your return, we will check that all return conditions have been met before accepting the items.

If everything is in order, you will receive an email confirming the return and the refund being processed.